Shipping Information

We dispatch orders from our Warehouse in Christchurch, New Zealand between 8:00am - 2:00pm, Monday - Friday. While we endeavour to ship orders the same day they are placed, please allow up to 48 hours for your order to be dispatched.


NEW ZEALAND SHIPPING

Delivery within New Zealand costs just $4.50 per order. We offer free delivery on every order over the value of $75.00. All orders within New Zealand are sent through Courier Post without signature required. If you have any delivery instructions, or require a signature on your order, please enter this information at the checkout. You will receive an email with your tracking details once your order has been dispatched. 


INTERNATIONAL SHIPPING

We offer delivery using DHL Express to the following countries only: 

Australia, China, Hong Kong, Indonesia, Japan, Kuwait, Lebanon, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, United Arab Emirates and United States. 


If you are based in the UK, you can purchase the UK Manuka South Range on www.manukasouth.co.uk

If you are based in the US, you can purchase select products from our range on Amazon. Visit www.amazon.com/manukasouth


The price of shipping is based on the weight and size of the products purchased, and the destination. The total cost can be calculated at the checkout once the items have been selected and added to the cart. All international orders are fully tracked and have a delivery target of 3-8 working days. You will receive an email with your tracking information once your order has been dispatched.


PLEASE NOTE: International orders may be subject to duties and taxes as per the receiving countries customs regulations. DHL, like any other international transportation company, must adhere to local customs legislation. If your order is subject to customs duties, taxes, and other import charges, you will be contacted directly to make payment for these charges before your order can be released by customs for delivery by DHL. These charges are the responsibility of the customer and will not be paid for by Manuka South. 

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